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PRACTICAL BUSINESS TECHNOLOGY GUIDE

Business IT Operations Glossary

Plain-English explanations of common operational technology terms.

Business technology insights

A practical approach

Plain-English explanations of common operational technology terms.

01

Identify what matters

List the systems and workflows most important to day-to-day operations.

02

Review dependencies

Consider devices, software, people, connectivity and external services together.

03

Choose proportionate controls

Start with practical checks, documented responsibilities and manageable review intervals.

04

Keep improving

Revisit the plan when the business, its tools or its risks change.

What to do next

If you are planning an IT improvement, outline your current environment, the issue you face and the outcome you need. Ender Consultancy can discuss an appropriate scope of technical support.

This guide provides general information and does not claim a specific client engagement. Any proposed service is scoped to the individual business.

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